This describes what Hoard collects, why, and who it’s shared with, for the Hoard service at hoard.fm — see our Terms of Service for the terms governing your use of it.
1. Information we collect
From Google, when you sign in: your name, email address, and profile photo. Hoard doesn’t see or store your Google password.
Information you add yourself: a display name, an uploaded avatar (if you replace your Google photo), an optional location (a city/zip you type, or your device’s location if you tap “Use my location”), the albums you save or mark as wanted, a collection you import from a CSV or Discogs export, per-copy details you add (such as condition, catalog number, your rating, and any custom fields), saved Shop searches, follows, likes, comments, listings you create (price, condition, description, photos), posts you share (including photos and videos), and messages you send to other users.
When you buy or sell: if you buy, our payment provider Stripe collects your payment card details and we receive your email and the shipping name and address you enter at checkout. If you sell, you connect a Stripe account to be paid (the seller is the merchant of record and Stripe pays them directly), and Stripe collects the identity and bank details it needs for that. Hoard never sees or stores your full card number. We also keep a record of each order — the item, amount, and its shipping status — and, when a seller marks an order shipped, the carrier and tracking number they enter, which we store and show to the buyer.
Automatically: standard technical data our hosting and database providers log to run the service, like IP address and browser/device type.
Hoard doesn’t use any third-party analytics or ad-tracking.
2. Location, specifically
If you add a location, Hoard resolves it to a city-level position (via OpenStreetMap) so it can support distance-based browsing on the Community page. Only a city/region label (e.g. “Brooklyn, NY”) is ever shown to other users or made public — the underlying coordinates are used internally for distance math and are never exposed. Location is entirely optional and you can remove it from your profile at any time.
3. How we use your information
- To run your account and your collection.
- To personalize album recommendations on Discover.
- To power social features — showing your activity to people who follow you, and letting you follow, like, and comment on theirs.
- To run the marketplace — showing your listings to potential buyers and delivering the messages you send.
- To process payments and seller payouts and to fulfill orders — sharing the shipping name and address with the seller so they can send you your order.
- To keep Hoard secure and prevent abuse.
4. Who your information is shared with
The public. Your display name, avatar, and (if set) your city/region are public — visible to anyone, including people who aren’t signed in to Hoard — as is your collection, your listings, and anything you post (posts, comments, likes, follows). Public pages such as listings, the Shop, and collector profiles can be indexed by search engines. Direct and listing messages are visible only to the people you’re messaging with.
Buyers and sellers. When you buy an item, the seller receives the shipping name and address you provide at checkout so they can send it to you. Your custom fields on a collection item (such as a purchase price or storage note) are private to you and aren’t shown to other users; your rating of an album is public and contributes to that album’s community average.
Service providers we rely on to run Hoard:
- Google — for sign-in.
- Supabase — our database and file storage (avatars, listing photos).
- Stripe — to process marketplace payments and seller payouts (Stripe Connect). The seller is the merchant of record and is paid directly; Stripe handles card and bank details, and Hoard never sees your full card number.
- iTunes, Last.fm, Deezer, MusicBrainz, and Discogs — to look up album/artist and pressing info; we send them the artist or album name you're viewing (including for items you import), not your account details.
- OpenStreetMap (Nominatim) — to resolve a location you enter into a city/region, if you use that feature.
Legal reasons. We may disclose information if required by law, or to protect the safety of Hoard or its users.
If Hoard changes hands. If we register a formal business entity for Hoard, or transfer the operation of Hoard to one, your information would transfer as part of that.
We don’t sell your information.
5. Cookies
Hoard uses a single essential cookie to keep you signed in. We don’t use advertising or tracking cookies. When you go through checkout, Stripe may set its own cookies for fraud prevention and to run the payment flow.
6. How long we keep it
We keep your information while your account is active. If you ask us to delete your account (email hoardfm@gmail.com), we’ll delete your account data, other than what we’re required to keep for legal reasons.
7. Your choices
- Edit your display name, avatar, and location at any time from your profile.
- Remove your location, unfollow anyone, or delete a listing, comment, or item from your collection yourself, in the app.
- Email us to request a copy of your data, or to delete your account entirely.
8. Children's privacy
Hoard isn’t intended for anyone under 13, and we don’t knowingly collect information from children under 13. If you believe a child has created an account, contact us and we’ll remove it.
9. Security
We take reasonable measures to protect your information, but no method of storing or transmitting data online is 100% secure.
10. Where your data is processed
Hoard’s infrastructure is based in the United States.
11. Changes to this policy
As Hoard develops, this policy may change. If we make a material change, we’ll update the date at the top of this page.
12. Contact
Questions about this policy, or a request about your data? Reach us at hoardfm@gmail.com.